Overview Join a dynamic small firm where your organizational expertise directly impacts business efficiency. You will serve as the primary administrative bridge between the firm and its clients, ensuring data flows smoothly and the business owner’s schedule remains optimized. This is an ideal role for a detail-oriented professional looking to own the administrative operations of a growing practice. Schedule: Part-time, approximately 20 hours per week (aligned with US time zones) Want to stand out with a better CV ? Use this editable Data Entry CV Template HERE Confused about remote work ? Access our 1HR Masterclass teaching you all you need to know about getting into remote work and landing a remote job HERE Responsibilities Collect and organize client data and documents required for accounting and tax engagements Email clients regarding outstanding files and follow up to ensure timely submissions Schedule appointments and manage the business owner's calendar efficiently Per...
Job Overview Our client is looking for a customer-focused Customer Service Representative to manage client communications across phone and social media channels. This role plays a critical part in delivering a professional, responsive, and high-quality customer experience. Want to stand out with a better CV ? Get our Customer Service CV Template HERE Confused about remote work ? Access our 1HR Masterclass teaching you all you need to know about getting into remote work and landing a remote job HERE Schedule Monday - Friday, 8:00 AM - 5:00 PM EST (40 work hours per week) Responsibilities Handle inbound and outbound calls, messages, and social media inquiries Respond promptly and professionally to customer questions and concerns Assist clients with service inquiries, scheduling, and general support Maintain accurate records of interactions in the CRM Escalate complex issues to the appropriate team when needed Ensure a positive and consistent customer experience across al...