About the Role We are hiring a **Customer Success Team Lead** to shape the entire post-sale customer journey at Tix. In this role, you will be responsible for ensuring every Tix customer achieves their desired outcome, whether they are using our self-service platform or relying on our in-person event services. Want to stand out with a better CV ? Get our Remote CV Template HERE Confused about remote work ? Use this remote job success strategy to land remote jobs HERE We are looking for someone who is highly AI-curious and willing to build their own tools and dashboards to track performance, working closely with stakeholders across the organisation to make our customer management systems more efficient as we grow. This is a highly strategic position where your insights will directly influence our product roadmap and overall business trajectory. This role offers a unique opportunity to define operational excellence at a growing company, establishing systems and playbooks...
Overview Join a dynamic small firm where your organizational expertise directly impacts business efficiency. You will serve as the primary administrative bridge between the firm and its clients, ensuring data flows smoothly and the business owner’s schedule remains optimized. This is an ideal role for a detail-oriented professional looking to own the administrative operations of a growing practice. Schedule: Part-time, approximately 20 hours per week (aligned with US time zones) Want to stand out with a better CV ? Use this editable Data Entry CV Template HERE Confused about remote work ? Access our 1HR Masterclass teaching you all you need to know about getting into remote work and landing a remote job HERE Responsibilities Collect and organize client data and documents required for accounting and tax engagements Email clients regarding outstanding files and follow up to ensure timely submissions Schedule appointments and manage the business owner's calendar efficiently Per...