Benny Digitals

 Alpha Morgan Bank is a customer-centric, innovative, and solutions-driven commercial bank committed to impacting the financial landscape positively. With a focus on delivering exceptional value and satisfaction, the Bank combines traditional banking services with great digital solutions to elevate customer experience. Dedicated to meeting the diverse financial needs of its customers, Alpha Morgan Bank is poised to lead the way in offering seamless and secure banking services. The Bank’s vision is centered on building lasting partnerships, providing tailored financial solutions, and ensuring a high level of customer satisfaction through every interaction. With a clear commitment to excellence, Alpha Morgan Bank strives to elevate the everyday banking experience, creating a blend of reliability, innovation, and personalized service. Want to stand out with a better CV ? Get our Entry Level Graduate CV Template HERE Requirements Minimum of a Second Class degree in any course from an a...

  Job Summary Bumpa is building the future of commerce in Africa by helping businesses start, run, and grow more easily. At Bumpa, our merchants are at the heart of everything we do. As a Bumpa Specialist, you’ll be one of the first and most important touchpoints in their journey, helping them navigate the platform, resolve issues quickly, and get the support they need to run and grow their businesses with confidence. This role is focused on delivering clear, timely, and helpful support across key merchant touchpoints while contributing to overall merchant satisfaction, trust, and long-term success on the platform. You will support merchants across multiple channels, including phone, live chat, email, WhatsApp, and social media, helping them solve everyday challenges and making their experience with Bumpa as smooth as possible. Beyond responding to questions, you will play an important role in improving the quality of the merchant experience. You’ll identify recurring issues, docum...

 Location: Lagos Work Mode: Full-time (Remote) Salary: ₦300,000 – ₦350,000 monthly Want to stand out with a better CV ? Get our Customer Support CV Template HERE Our client is seeking a *Customer Support Associate* to serve as the first point of contact for users across its financial products, ensuring seamless support and an outstanding customer experience. Key Responsibilities  • Serve as the primary point of contact for customer inquiries across multiple channels. • Guide users through onboarding, KYC verification, payments, virtual cards, and account-related services. • Resolve technical, operational, and compliance-related issues while ensuring timely follow-up. • Assist users with investment and savings product inquiries and account features. • Escalate complex issues to the appropriate teams and contribute to improving support processes. • Meet service level targets while handling customer data with accuracy and professionalism. Want to stand out with a better CV ? Get ...