Skip to main content

Customer Service Executive

Salary

N500,000 monthly.

Description:

The Customer Service Executive will provide professional, timely support to customers across telecom, insurance, and healthcare products and services, using CRM tools to log interactions, resolve issues, and maintain accurate records.

The role is fully remote but requires a stable work environment, strong communication skills, and prior experience in high-volume customer service.

Key Responsibilities

  • Handle inbound and outbound customer enquiries via phone, email, and/or chat, providing accurate information and resolving issues promptly.
  • Use the company’s CRM system to log interactions, update customer records, and track open cases until resolution.
  • Troubleshoot customer complaints, escalate complex issues where necessary, and follow up to ensure closure and customer satisfaction.
  • Adhere to agreed service levels, quality standards, and scripts while maintaining a professional, empathetic tone in all interactions.
  • Collaborate with team members and supervisors to share feedback, trends, and opportunities for service improvement.

Qualifications and Requirements:

  • Must have 3 years proven experience as a Customer Service Officer/Executive or similar role, ideally within telecom, insurance, healthcare, or related. 
  • Interested candidates should possess a Bachelor of Pharmacy (B.Pharm)
  • Strong verbal and written communication skills, with clear, professional telephone and email etiquette.
  • Hands-on experience using CRM systems and other customer support tools.
  • Ability to work remotely and independently, manage time effectively, and handle multiple enquiries in a fast-paced environment.
Want to stand out with a better CV ? Get our Customer Service CV Template HERE

Must reside in an area with:

  • Stable electricity supply or a reliable backup solution (e.g. inverter),
  • Strong, reliable internet connection,
  • A quiet, dedicated home workspace suitable for calls and online work.

Tools & Work Setup

Company will provide:

Laptop.

Candidate must provide:

Primary internet connection (and preferably backup),

Power backup (e.g. inverter) to support the working hours,

A suitable home workstation (desk, chair, quiet environment).

Want to stand out with a better CV ? Get our Customer Service CV Template HERE

Interested and qualified candidates should send their CVs to: careers@worknigeria.com using “Customer Service Executive – Remote” as the subject of the email. 

Comments

Anonymous said…
Hi
March 14, 2026 at 3:41 PM
Anonymous said…
Am interested
March 14, 2026 at 3:42 PM
Anonymous said…
How will I apply
March 14, 2026 at 3:43 PM
Anonymous said…
How to apply
March 16, 2026 at 7:04 AM

Post a Comment

Popular posts from this blog

Online River LLC is Hiring Typist

 Role: Typist Salary: $28.00 – $32.00 / hour Location: Remote (Work from home) Job Type: Part-time We are looking for a detail-oriented and efficient Typist to join our team in a remote capacity. As a Typist, you will be responsible for producing various documents, reports, and correspondence, ensuring accuracy and adherence to company standards. This role is ideal for someone with fast and accurate typing skills, a strong attention to detail, and the ability to meet tight deadlines. Want to stand out with a better CV ? Get our Remote CV Template  HERE Looking for a Job? Let Companies Start Looking for You- Join Our Talent Pool Today!   HERE Key Responsibilities Efficiently type and format documents, reports, and correspondence. Proofread and edit typed content for accuracy. Ensure documents follow company formatting guidelines. Enter and maintain data in software systems and databases. Organize and manage digital files for easy retrieval. Transcribe audio or video...
3 comments
Read more

Data Entry Clerk

 DESCRIPTION ACCIONA INNOVATIONS is a forward-thinking organization dedicated to delivering streamlined digital solutions and exceptional customer support services. We value accuracy, efficiency, and a customer-first mindset, and we are committed to creating a supportive remote work environment where team members can grow and succeed. Want to stand out with a better CV ? Use this editable Data Entry CV Template HERE Position Overview We are seeking a motivated and detail-oriented Entry Level Data Entry Clerk to join our remote team. This role position combines accurate data management with real-time data planning and processing. The ideal candidate is organized, tech-savvy, and enjoys helping customers while maintaining high standards of accuracy. No prior professional experience is required -we provide training for the right candidate. Key Responsibilities Data Entry Duties: Accurately input, update, and maintain company records and databases Verify data for accuracy and completen...
3 comments
Read more

ACCESS BANK GRADUATE TRAINEE 2026

 Access Bank 2025 Entry Level Training Program is now open! Want to stand out with a better CV ? Get our Entry Level CV Template  HERE Program Tracks 👉ELTP Grad. For high-potential graduates ready to shape the future of banking. Applicants require a minimum of a Second-Class Upper Division (2:1) degree in any discipline from an accredited university. 👉ELTP Retail. For passionate individuals who thrive on building relationships and driving customer success through exceptional customer service and branch operations. Applicants require a minimum of a Second-Class Lower Division (2:2) degree in any discipline from an accredited university. 👉ELTP Tech. For innovators and problem solvers eager to drive our digital transformation. Applicants require a minimum of a Second-Class Lower Division (2:2) degree in any discipline from an accredited university. Want to stand out with a better CV ? Get our Entry Level CV Template  HERE General Requirement •Must reside in or be eligible...
1 comment
Read more